terms and conditions of OneDayOnly

1. General

1.1 For purposes of these General Terms and Conditions and elsewhere on the website, "OneDayOnly" means OneDayOnly Offers (Proprietary) Limited, Reg nr: 2009/020929/07. OneDayOnly's head office is located at Unit G06 - The Old Castle Brewery, 6 Beach Road, Woodstock, 7925, South Africa; email address: customerservice@onedayonly.co.za

2. Application

2.1 These General Terms and Conditions will apply to any and all agreements and legal relations pursuant to which OneDayOnly acts as supplier of items.

3. Product specifications; pricing; ttypographical errors

3.1 OneDayOnly will not be required to execute an order or compensate a buyer for any loss if OneDayOnly made an error when presenting the item, formulating its characteristics or stating its price, and

i) it should have been clear to the buyer that such involved a printing error; or
ii) if the buyer should not, under the circumstances, have reasonably relied on OneDayOnly delivering quoted item, with stated characteristics, at this price.

4. Prices

4.1 Products sold by OneDayOnly are billed in Rands and include VAT.

5. Market

5.1 Items are currently delivered to buyers in the Republic of South Africa. Purchase agreements are concluded with natural persons not acting in the course of a profession or business- only. Therefore any VAT charged will not at any time be refunded.

6. Costs of Delivering the Items

6.1 All prices of the items posted on the website are exclusive of delivery costs.

6.2 Delivery costs will be stated separately when settling the order and may vary daily and for each order.

7. Delivery and Delivery Period

7.1 OneDayOnly shall make an effort to supply the items ordered, provided that OneDayOnly has such items in stock, to the delivery address within 5 - 10 working days of the order confirmation and the required receipt of payment. Prior to delivering an order, the buyer may be contacted to verify the correctness of the order. This may cause some delay in delivery. When registering, buyers must state a telephone number on which they can be reached during the day (such as their number at work or a mobile phone number), so that the delay, if any, will be as short as possible.

7.2 The delivery periods referred to above are of an indicative nature and are not times of the essence. Should the order not be delivered within 30 days, the buyer will be entitled to cancel the order at no charge.

7.3 OneDayOnly shall arrange delivery by post or dispatch in any other way, at OneDayOnly's option. Note that a signature will be required for all residential deliveries.

7.4 OneDayOnly may dispatch the delivery in parts. Any extra costs for subsequent deliveries will be borne by OneDayOnly.

8. Stock Availability

8.1 Stock on offer is limited. OneDayOnly shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, OneDayOnly shall only be liable to refund monies where it is unable to fulfill orders at advertised prices.

9. Payment

9.1 Payment is accepted via credit card (Visa or Mastercard) and direct transfer. Online credit card transactions will be acquired for OneDayOnly via MyGate (Proprietary) Limited ("MyGate"). MyGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no credit card details are stored on the website. Users may go to their website (www.mygate.co.za) to view their security certificate and security policy. Customer details will be stored by OneDayOnly seperately from card details which are entered by the client on MyGate's secure site. OneDayOnly scrutinises all transactions very carefully to prevent attempted fraud and a transaction may be refused if OneDayOnly is not satisfied with its legitimacy.

10. Agreements of Sale

10.1 Placing an item in a shopping basket, or adding it to a wishlist without completing the purchase cycle, does not constitute an agreement of sale between OneDayOnly and the purchaser. Users cannot hold OneDayOnly liable if such items are not available when the purchase cycle is completed later; and/or constitute an order for such an item; and OneDayOnly may remove such an item from the shopping basket if no stock is available. An agreement of sale between OneDayOnly and a user only comes into effect if and when a credit card authorisation is received from the issuing bank. OneDayOnly reserves the right to refuse to accept and/or execute an order without giving any reasons. OneDayOnly also reserves the right to cancel orders in whole or in part as circumstances dictate. OneDayOnly shall only be liable to refund monies already paid by the user.

11. Returns / Refunds Policy

11.1 Products may not be returned unless the incorrect product has been supplied or the product is damaged or faulty upon delivery. In such an instance OneDayOnly will exchange the product on condition that

(i) the product is returned in its original condition- including packaging, documentation, warranty cards, manuals and accessories and
(ii) the customer returns the product within seven days of receipt and confirms same by sending a written notice to customerservice@onedayonly.co.za (within abovementioned seven day period).
(iii) All returns must be shipped freight (and insurance) prepaid. The onus is on the customer to ensure that the goods returned are received by OneDayOnly within 10 days of written notice. Under no circumstances will OneDayOnly accept responsibility for goods returned that are lost in transit.

On receipt and acceptance of returned product OneDayOnly will make all reasonable effort to exchange said product, but if replacement is not possible OneDayOnly will refund the purchase price, including delivery cost. Such amount will be refunded within 30 days of cancellation, beginning on the day written notice was given.

11.2 We cannot offer exchanges, replacements or account credits on the following products, unless they are faulty or not as described: Cosmetics and fragrances where the original packaging has been opened, or where the seal has been broken. Media products (including DVDs, CDs, video games and software) where the original plastic wrapping has been opened. Linen and bedding where the original wrapping has been opened. Underwear where the original wrapping has been opened. Swimwear where the original wrapping has been opened. Pierced earrings and other pierced body jewellery where the original wrapping has been opened. Products which have been personalised for you or made to your specifications.

11.3 Parallel/Grey Imports – Any products indicated to be parallel/grey imports have been imported without the approval, or license of the registered owner of the trademark and therefore no guarantee or warranty in respect of such goods will be honoured or fulfilled by any official or licensed importer of such goods. Any warranty claims on such products will be covered by OneDayOnly or the relevant third party seller for the warranty period indicated for any specific product, alternatively where no such warranty period has been indicated, for a period of 6 months from the date of receipt.

12. Applicable Law

12.1 This site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law.

13. Restrictions on Sales

13.1 Alcohol & Tobacco products: Alcohol and tobacco products are not sold to persons under the age of eighteen years.

13.2 DVD's and Videos: The onus is on the purchaser to ensure that age restrictions on above products are observed. Most of the DVDs available for purchase on OneDayOnly are encoded for use in region 2 or are encoded for multiple zones. DVD's encoded for other zones will be indicated as such. Please note that it is your responsibility to ensure that you purchase DVD's of the correct zone.

14. Personal Data

14.1 OneDayOnly shall take all reasonable steps to protect the personal information of Users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000.

14.2 OneDayOnly will store the data provided by buyers in a data file. Such data will be used to execute buyers' orders and will be kept as long as necessary to handle any complaints about the execution of an order. No data will be passed on to third parties if such should jeopardise the buyer's privacy.

15. Changes To Agreement

15.1 OneDayOnly may, at its sole discretion, change this agreement or any part thereof at any time without notice.

16. Intellectual Property Rights

16.1 All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to OneDayOnly and as such are protected from infringement by local and international legislation and treaties.

17. Domicilium

17.1 OneDayOnly chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Unit G06 - The Old Castle Brewery, 6 Beach Road, Woodstock, 7925, South Africa.

“OneDayOnly is the absolutely most outrageously amazing place. It's like candy land!” Alon, Johannesburg