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Frequently Asked Questions

When will I get my order?

Your order will be shipped within 5-10 working days, unless otherwise specified. See your My Orders page for the very latest details we have, but rest assured, as soon as your order is ready for dispatch, we’ll send you a mail with the tracking info. READ MORE

Can I return a product?

Yes! You can log a return via your My Orders page. Select the relevant order, hit the big ‘log a return’ button at the bottom of the order page and follow the steps to submit. Once submitted, our customer service team will evaluate your return for eligibility before it is processed. READ MORE

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