careers at OneDayOnly

about us

We’re almost exclusively based in Cape Town, which makes it difficult to be anywhere else. You're here to help change that.

about you

Identifying new business opportunities is something you do to pass the time while waiting for your coffee at Seattle. You’re looking for a chance to stretch your wings and show the world what you can really do.

Self drive and focus are what get you up in the morning. Unless you constantly impress even yourself with your abilities, maybe think twice before applying.

what you'll love

In this job you'll learn that keeping pace with explosive growth is exhausting but rewarding. Like raising a toddler.

salary

Market related, based on experience.

responsibilities include:

• Manage key accounts, specifically in the Johannesburg and Durban regions
• Contact existing suppliers to establish rapport and arrange meetings
• Track and record activity on accounts and help to close deals to meet these targets
• Build trust and long-term relationships with suppliers
• Increase the value of current suppliers and draw up strategies for growth
• Set up a Johannesburg hot desk office environment that represents the OneDayOnly brand
• Identifying new sales leads
• Research organizations and individuals to find new opportunities
• Call on potential new suppliers, often being required to make presentations and pitch to get them signed up
• Plan approaches and pitches. Work with team to develop proposals to present to potential new suppliers
• Set up meetings between buyers and potential/existing suppliers when the buying team come up from Cape Town. Set up meeting schedules and route maps
• Present an image that mirrors that of OneDayOnly
• Submit weekly progress reports and ensure data is accurate
• Make professional decisions in a fast-paced environment
• Research market and industry trends

requirements / skillz / technical competencies:

• Goal-oriented, organized team player as well as someone who is self-motivated and self-directed. This is a new role in a new area and requires someone with an entrepreneurial spirit
• Eager to expand the company with new sales, suppliers, and territories
• Able to analyze data and sales statistics and translate results into better solutions
• Excellent verbal and written communication skills
• Able to multi-task, prioritize, and manage time effectively
• Socially adept
• Good with numbers
• Have the ability to handle pressure and meet deadlines
• Attention to detail is key
• Comfortable in both a leadership and team-player role
• Creative problem solver who thrives when presented with a challenge
• Bachelor’s degree in business, administration, or related field
• Three to five years of previous experience in sales, management, finance, administration, or related field
• Demonstrated and proven sales results
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Fluent communication in person, on the phone, and in email

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Your business is my business".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

Without our website, we don't exist as a company. That'd be like Uber without cars. Oh, Uber themselves don't actually own any cars? Never mind then.

We're pretty reliant on the site, is the point we're making.

about you

We are looking for a senior developer to help us write our new system. Coding is your passion and you must be happy to work in a fast paced but very exciting environment.

what you'll love

In this job you'll learn that keeping pace with explosive growth is exhausting but rewarding. Like raising a toddler.

salary

Market related, based on experience.

responsibilities include:

• Write, test and deliver the software that powers our store, logistics and support functions
• Contribute and manage the migration from our legacy (Magento) platform to our new ecommerce platform (Magento and potentially other environments), so experience with Magento is a real bonus
• We're a well established tech startup looking to mature our tech stack, so experience with CI/CD and modern front-end development is critical. We'll just throw the term 'full-stack' out there not because we like it, but because it's pretty accurate for what we need

requirements / skillz / technical competencies:

• Demonstrable software development track record, in whatever form that may take. Building a website for your uncle's delivery business in frontpage probably won't cut it, but a couple of years of working with reasonably complex systems, side projects and participation in local user groups would be pretty good
• 2+ years developing internet systems, preferably with some good working experience of PHP
• Demonstrable working knowledge of current developer tooling (think: Git, Docker, Linux)
• Database fluency (preferably MySQL), with a mind for logistics, systems and process improvement
• Testing experience (e.g. PHPUnit, Jasmine, etc) is a plus
• Experience with consuming, building or maintaining APIs (e.g. GraphQL, REST, SOAP) is a plus
• Experience with Linux, server automation and scripting preferable
• Experience with container technology using Docker is beneficial
• Experience with cloud deployment (especially API-driven CI/CD) is also beneficial
• Experience with automated testing / QA would be an advantage

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Let's hit the code!".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

Without our website, we don't exist as a company. That'd be like Uber without cars. Oh, Uber themselves don't actually own any cars? Never mind then.

We're pretty reliant on the site, is the point we're making.

about you

We are looking for an intermediate level developer to help us write our new system. Coding should be your passion and you should be happy to work in a fast paced but very exciting environment.

what you'll love

In this job you'll learn that keeping pace with explosive growth is exhausting but rewarding. Like raising a toddler.

salary

Market related, based on experience.

key responsibilities:

• Write, test and deliver the software that powers our store, logistics and support functions
• Contribute and manage the migration from our legacy (Magento) platform to our new ecommerce platform (Magento and potentially other environments), so experience with Magento would be a real bonus
• We're a well established tech startup looking to mature our tech stack, so experience with CI/CD and modern front-end development is critical. We'll just throw the term 'full-stack' out there not because we like it, but because it's pretty accurate for what we need

requirements / skillz / technical competencies:

• Demonstrable software development track record, in whatever form that may take. Building a website for your uncle's delivery business in frontpage probably won't cut it, but a couple of years of working with reasonably complex systems, side projects and participation in local user groups would be pretty good
• 4+ years developing internet systems, preferably with some good working experience of PHP
• Demonstrable working knowledge of current developer tooling (think: Git, Docker, Linux)
• Database fluency (preferably MySQL), with a mind for logistics, systems and process improvement
• Testing experience (e.g. PHPUnit, Jasmine, etc) is a plus
• Experience with consuming, building or maintaining APIs (e.g. GraphQL, REST, SOAP) is a plus
• Experience with Linux, server automation and scripting preferable
• Experience with container technology using Docker is beneficial
• Experience with cloud deployment (especially API-driven CI/CD) is also beneficial
• Experience with automated testing / QA would be an advantage
• Solid front end experience (react) would be an advantage

what's next?

First, 1) see our tips & tricks, and then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Let's hit the code!".

about us

Without our website, we don't exist as a company. So it's in our best interests to keep it, and the systems that drive it, running smoothly day in and day out.

But that's only half of it. We want our website to be the best (in all senses of the word) website you've ever used.

about you

We're looking for an experienced UX developer to join our team.

If you are equally passionate about creating websites as you are about user experience, we want to hear from you!

what you'll love

Working in an established team for a rapidly growing company.

Our office comes with free internet, aircon and colleagues readily available to listen to your Dad jokes.

salary

Market related, based on experience.

requirements / skillz / technical competencies:

• Proficient understanding of web markup, including HTML, CSS etc
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Good understanding of JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Good knowledge of tools such as Gimp or Photoshop
• Proficient understanding of code versioning tools, such as Git/Bitbucket
• Good understanding of SEO principles and ensuring that application will adhere to them
• At least 2 years of experience in front-end development and 4 years of experience with user experience (UX)

responsibilities include:

• Meet with business users and customers to find out what they want from our applications (specifically the website), especially regarding user interface and experience
• Develop and present web design plans and UI layout ideas to business stakeholders
• Develop web applications using code and visual design skills. Design and create user interface layouts and web pages aimed at maximising the user experience
• Perform usability tests and analyse the results to gauge the customer’s experience when using web applications
• Analyse user data to evaluate user interfaces and identify areas needing improvement
• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimise application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders
• Guide and mentor more junior members of the team
• Keep up to date with new and popular technologies and, where applicable to the business, raise these as possible interests for further learning
• Be awesome

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Here I am! Front-end centre!".

about us

Without our website, we don't exist as a company. So it's in our best interests to keep it, and the systems that drive it, running smoothly day in and day out.

about you

Business people don't know how to talk IT. And IT struggles to talk business. That's where you come in.

We are looking for an experienced business analyst/product owner to join our team. If you love problem-solving in an agile environment, then we want to hear from you.

what you'll love

Working in an established team for a rapidly growing company.

Our office comes with free internet, aircon and colleagues readily available to listen to your Dad jokes.

salary

Market related, based on experience.

requirements / skillz / technical competencies:

• Undergraduate degree essential, Honours preferred
• At least 4 years of business analysis/product ownership experience, ideally in an agile environment
• Background in consulting would be an advantage

responsibilities include:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimisation strategies
• Staying up-to-date on the latest process and IT advancements to automate and modernise systems
• Conducting meetings and presentations to share ideas and findings
• Performing requirements analysis
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Working closely with business users, developers, and managerial staff
• Ensuring solutions meet business needs and requirements
• Performing user acceptance testing
• Updating, implementing and maintaining procedures
• Prioritising initiatives based on business needs and requirements
• Serving as a liaison between stakeholders and users
• Compiling training material and conducting training with internal users
• Creating business cases and recommending outcomes based on a cost benefit analysis
• Guiding and mentoring more junior members of the team
• Keeping up to date with new and popular technologies and where applicable to the business raise these as possible interests for further learning
• Be awesome

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Let's talk business".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We are an online internet shop with our own website. We are easy to find: when you come onto the internet, take a left right after Google and type in OneDayOnly.co.za just before you hit Facebook or YouTube and get all distracted.

about you

A great first impression is the only first impression you know. You're warm and friendly, and know how to make people feel comfortable.

Your energy and enthusiasm are second only to your organisational skills.

what you'll love

Working in a newly renovated office, complete with pool table, air hockey table and ping pong table. And colleagues you'll quickly come to think of as friends.

salary

Market related.

requirements / skillz:

• Polite, friendly and outgoing
• Excellent communication skills
• Self-motivated and extremely well-organised
• Punctual
• Work in a collaborative team environment
• Previous experience in reception / front of house

responsibilities include:

• Welcoming all visitors
• Answering the phone
• Offering and preparing teas & coffees
• Receiving all deliveries
• Organising couriers
• Various admin tasks
• Ordering and restocking all stationary & refreshments
• Assisting managers with any additional admin required

what's next?

Contact us with a brief cover letter and your CV at iwanttowork@onedayonly.co.za and use subject line "Hello, welcome to OneDayOnly". If you impress us, await our call!

about us

We sell things online - things that we first need to buy.

We're looking for an ace employee to help keep track of the funds involved in that buying and selling.

about you

You're a stickler for detail, organised beyond compare, and efficient is your middle name.

You understand debits and credits and the sales process.

salary

Based on experience.

responsibilities include:

• Cultivating and managing supplier relationships
• Reconciliation of accounts and collection of outstanding monies due from suppliers
• Ad hoc admin duties

requirements / skillz:

• Debtors or creditors experience
• Exceptional telephone skills
• Strong affiliation to systems, and the organisation therein
• Strong knowledge of Microsoft Excel
• Must be an ace at recons
• Accuracy in capturing data
• Knowledge in any accounting package is a plus
• An eye for detail
• Ability to work unsupervised, in a fast-paced environment
• Problem solving ability
• Results driven

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "You can account on me!".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We’re looking for an ace employee to help keep track of our awesome products, keep our website stocked and our customers happy.

about you

Although you may appear as a pleasant person on the surface, the ugly truth is that you are a stickler for detail, organised beyond compare, and efficient is your middle name.

You understand debits and credits and the sales process.

what you'll love

Your amazing colleagues. And our amazing cappuccino machine.

salary

Based on experience.

responsibilities include:

• Cultivating and managing supplier relationships
• Reconciliation of accounts
• Ad hoc admin duties
• Accounts packaging experience
• Bookkeeping entries

requirements / skillz:

• The necessary qualification/diploma, as well as many proven years’ experience as a senior bookkeeper
• Excellent communication skills
• Strong affiliation to systems, and organisation therein
• Strong knowledge of Microsoft Excel
• Must be an ace at supplier recons
• Must love figures
• Knowledge in any accounting package is a plus
• An eye for detail
• Ability to work unsupervised, in a fast-paced environment
• Reliable, hard working

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "You can account on me!".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We're looking for an ace employee. To help grow our product selection, keep our website stocked and our customers happy.

about you

You know wine inside out and back to front. Being able to tell the harvest year just from the sound of the cork popping is your party trick.

You understand consumers and the buying process.

what you'll love

Your amazing colleagues.

Also, if you play your cards right, you may have large quantities of free "samples" sent your way.

salary

Based on experience.

responsibilities include:

• Hunt for phenomenal wine and wine-related deals
• Putting together amazing deals
• Identify opportunities
• Maintain, cultivate and establish relationships with new and existing suppliers
• Ensure products are loaded onto the back-end with accuracy and correct and relevant information
• Present deals and technical information in an easy to understand and exciting manner
• Compile accurate spreadsheets and gather all required product data for a sale timeously
• Manage supply chain
• Test and evaluate new products and understand quality requirements
• Keep products in line with the OneDayOnly look and feel

requirements / skillz:

• In-depth and practical knowledge of local and international wines
• Good understanding of planning and the logistics process relating to product
• Good time management
• Self-starter and able to work independently
• Sound analytical, organising, interpersonal, communication and negotiation skills
• Strong affiliation to systems, utilising them to increase productivity in line with the business strategy
• Competency in all computer packages, i.e. Outlook, Excel (Advanced), PowerPoint, Internet
• Own transport
• Relevant tertiary qualification

what's next?

Contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "You had me at merlot".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We sell products, and those products find their way onto our website courtesy of our highly skilled buying team. Every so often the team needs co-ordination and organisation.

We're looking for a red hot individual with drive and strong admin skills to fill this mid-level role.

about you

Your organisation skills are trumped only by your excellent communication and time management.

Multi-tasking is second nature to you and you love pushing your abilities to the limit.

what you'll love

You get to do what you're great at, for a company you'll come to adore.

Our office comes with free internet and aircon, a pool table and a (pretty) well-stocked bar, plus some available space in the fridge for your Red Bull.

salary

Market related, based on experience.

responsibilities include:

• Provide support to the buying manager
• Maintaining strong relationships with the buying team and understand and processes relating to their work roles
• Understand & be able to work in the OneDayOnly backend platforms
• Work with sales data from multiple brands and products and be able to interpret this information to make informed decisions
• Ensure effective interdepartmental communication within OneDayOnly, mostly between the buying team, marketing, and procurement

requirements / skillz / technical competencies:

• Strong analytical and numerical skills
• Willingness to learn and grow
• Driven and can work with minimal supervision
• Strong communication skills - both written and verbal
• Ability to keep to tight deadlines and time manage self-effectively
• Has an interest in e-commerce & knowledge of brands in the marketplace
• Strong administrative skills
• Highly organized and able to plan ahead
• Flexibility and the ability to work under pressure
• Can work in a team and alone
• A relevant degree in commerce, marketing, or similar is required
• 2+ years work experience in a similar field

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Get it together".

about us

Without our website, we don't exist as a company. That'd be like Uber without cars. Oh, Uber themselves don't actually own any cars? Never mind then.

We're pretty reliant on the site, is the point we're making.

about you

We are looking for a QA Tester to assess software quality through manual and automated testing.

You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to see your CV.

Ultimately, you will ensure that our systems work 100% correct, 100% of the time.

what you'll love

Working with some top quality individuals.

Staff discounts on top of ludicrously affordable products.

salary

Based on experience.

responsibilities include:

• Review and analyze system specifications
• Collaborate with the development team to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Document defects with detailed descriptions and supporting information
• Report bugs and errors to development team
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with the development team to ensure quality throughout the software development lifecycle

requirements / skillz:

• Proven experience as a QA Tester or similar role
• Experience in project management and QA methodology
• Experience with testing Web based applications
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management software (e.g. qTest, Zephyr, Selenium) and SQL
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
• BSc/BA in Computer Science, Engineering or a related field is preferred

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Put me to the test!". If you impress us, await our call!

about us

We’re looking for an ace employee to help keep track of our awesome products, keep our warehouses running smoothly and our customers happy.

about you

You have a passion for building and improving upon systems. You like being hands on and enjoy being the glue that holds various things together.

You’re comfortable in a warehouse setting and thrive in a busy environment.

what you'll love

Working with some top quality individuals.

Staff discounts on top of ludicrously affordable products.

salary

Based on experience.

responsibilities include:

• Cultivating and managing relationships between warehouses and off-site departments
• Overseeing all aspects of stock intake
• Working well in a team – but having the ability to work alone too
• Phoning and/or emailing team members to ensure information is kept current
• Testing and evaluating products and understanding quality requirements
• Performing various administrative jobs

requirements / skillz:

• Fast and accurate administrative work
• Excellent communication skills
• Good understanding of planning and the logistics process relating to products
• Strong knowledge of Microsoft Excel
• Strong affiliation to systems, utilising them to increase productivity in line with the business strategy

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Did somebody order an assistant?". If you impress us, await our call!

about us

Without our website, we don't exist as a company. That'd be like Uber without cars. Oh, Uber themselves don't actually own any cars? Never mind then.

We're pretty reliant on the site, is the point we're making.

about you

You're a developer, plain and simple. You live to code and Mr. Robot is your all-time favourite series.

Even if it isn't, say that it is. You'll earn brownie points.

what you'll love

Working with some top quality individuals.

Staff discounts on top of ludicrously affordable products.

salary

Market related, based on experience.

responsibilities include:

• Write, test and deliver the software that powers our store, logistics and support functions
• Contribute and manage the migration from our legacy (Magento) platform to our new eCommerce platform (Magento and potentially other environments), so experience with Magento would be a real bonus
• We're a well established tech startup looking to mature our tech stack, so experience with CI/CD and modern front-end development is critical. We'll just throw the term 'full-stack' out there because while we don't like it, it's pretty accurate for what we need

requirements / skillz:

• Demonstrable software development track record
• 2+ years developing internet systems, preferably with some good working experience of PHP
• Demonstrable working knowledge of current developer tooling (think: git, docker, linux, stuffed gophers)
• Database fluency (preferably MySQL), with a mind for logistics, systems and process improvement
• Unit testing experience (i.e. PHPUnit, Jasmine, etc) is a plus
• Experience with consuming, building or maintaining APIs (e.g. GraphQL, REST, SOAP) is a plus
• Experience with Linux, server automation and scripting preferable
• Experience with container technology using Docker is beneficial
• Experience with cloud deployment (especially API-driven CI/CD) is also beneficial

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief cover letter and your resume at iwanttowork@onedayonly.co.za and use subject line "This is developing quickly". If you impress us, await our call!

about us

We are an online internet shop with our own website. We are easy to find: when you come onto the internet, take a left right after Google and type in OneDayOnly.co.za just before you hit Facebook or YouTube and get all distracted.

about you

You see things through the eyes of a camera lens and know exactly what it takes to bring a still object to life.

You work well in a team and you're friendly and outgoing.

what you'll love

Working in a fast-paced environment at a company you'll come to love.

Staff discounts on top of ludicrously affordable products.

salary

Market related.

responsibilities include:

• Arrangement, organization, co-ordination and management of photoshoots
• Liaison with our buying team on all their photoshoot requirements
• Liaison with model agencies
• Sourcing props and models, as well as locations for lifestyle shoots if required
• Styling all photoshoots (models, lifestyle, products, stills)
• Working closely with our photographer on all aspects of the shoot
• Keeping our studio tidy and ready for the next shoot
• Ad hoc photography if required
• Image editing, retouching, deep-etching if required

requirements / skillz:

• Proven track record in styling
• Organisation, co-ordination skills and administration skills
• Self-motivated and extremely well-organized with effective time-management skills to work to a schedule and meet tight deadlines
• Foundation in design principles with relevant creative diploma / degree
• Experience in photography, photoshop, image deep etching and retouching
• Strong eye for design and contemporary style – as well as attention to detail
• Work in a collaborative team environment as well as independently
• Friendly and outgoing

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief cover letter and your resume at iwanttowork@onedayonly.co.za and use subject line "I've got style". If you impress us, await our call!

about us

We are an online internet shop with our own website. We are easy to find: when you come onto the internet, take a left right after Google and type in OneDayOnly.co.za just before you hit Facebook or YouTube and get all distracted.

about you

You love all things design and, although you won't admit it, you died a little inside when you heard that Microsoft had killed off Paint after 33 glorious years.

You work well in a team and you're friendly and outgoing.

what you'll love

Working with some very skilled individuals.

Staff discounts on top of ludicrously affordable products.

salary

Market related.

responsibilities include:

• Sourcing, editing and retouching of lifestyle and product images
• Image deep-etching and compilation
• Photography if required
• Creative thinking to produce new ideas and concepts
• Design effective static and animated material to promote deals and campaigns
• Help and inspire the junior designers to hone their skills

requirements / skillz:

• Relevant design diploma/degree
• Good foundation in design principles
• Advanced Photoshop skills
• Excellent deep etching and retouching skills
• Strong eye for typography, colour and hierarchy – as well as attention to detail
• Work in a collaborative team environment as well as independently
• Self-motivated and very well-organised with effective time-management skills to work to a schedule and meet tight deadlines
• Team player with the ability to influence and motivate the junior designers
• Strong work ethic and accountability
• Friendly and outgoing

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief cover letter and your resume at iwanttowork@onedayonly.co.za and use subject line "Let's get graphic". If you impress us, await our call!

about us

Between Facebook, Twitter, Instagram and our loyal subscribers and customers, we have almost 1 million friends, fans and strangers, all waiting to be engaged.

We are looking for someone who can manage campaigns and special projects from A-Z. You are able to translate our marketing strategy to creative but effective and measurable campaigns, partnerships and other tactics. Everything that needs to be done to create a lasting impression with current and future customers, and to improve our sales and marketshare.

about you

We’re looking for someone with digital experience who also knows their way around old school marketing. You work independently, meet your deadlines and just get the job done. You’re not afraid to crunch some numbers and impress us with proper campaign analysis and reporting. You must be interested in what our competitors are doing and enjoy working in a busy, deadline and performance driven environment.

what you'll love

Everything, what’s not to love…

Our office comes with free internet and aircon, a pool table and a (pretty) well-stocked bar, plus some available space in the fridge for your RedBull.

salary

Market related, based on experience.

responsibilities include:

• Taking brand ownership, translating brand strategy and positioning into tactics and an executable brand plan
• Strategise, plan, implement, manage, drive and monitor brand and sales campaigns
• Conceptualise new and innovative growth strategies
• Brief and evaluate creative, copy and artwork based on our brand strategy and CI
• Read, analyse and act on analytics
• Measure and report performance of all marketing campaigns, assessing against goals and objectives
• Monitor and review competitor and media landscapes, market trends, new technologies and channels - recognising opportunities, and driving implementation
• Drive special projects and CRM

requirements / skillz / technical competencies:

• Degree in business, marketing or a related field
• 5 years' experience in digital agency/marketing environment, across paid, owned and earned channels
• Ability to translate the OneDayOnly strategy and brand identity to campaigns (both on and off line)
• Knowledge of analytical tools
• Google Analytics certification and experience
• Excellent communication skills (written and verbal) and confidence in delivering information, insight and feedback to the marketing team
• Facebook, Twitter, LinkedIn Ad Manager experience

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Jump on the brand wagon".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

Without our website, we don't exist as a company. That'd be like Uber without cars. Oh, Uber themselves don't actually own any cars? Never mind then.

We're pretty reliant on the site, is the point we're making.

about you

As a digital media specialist you are responsible for developing strategies and tactics in order to drive conversion on the website through online channels.

You will oversee campaign and channel management and manage day-to-day relationships with our agencies and suppliers.

what you'll love

You get to do what you're great at, for a company you'll come to adore.

Our office comes with free internet and aircon, a pool table and a (pretty) well-stocked bar, plus some available space in the fridge for your Red Bull.

salary

Market related, based on experience.

responsibilities include:

• Develop, manage, plan, drive and monitor digital marketing campaigns to increase (online) traffic and conversions
• Manage and control digital marketing budget
• Track and optimise conversion
• Ensure regular reporting of tactics and results
• Review new technologies and channels and keep the company at the forefront of development in digital marketing
• Develop and implement email strategies and tactics
• Performance measurement, analysis and optimisation of all email campaigns and related assets
• Build audiences and segmentation
• Drive retention strategy

requirements / skillz / technical competencies:

• 5+ years experience in digital media
• Degree in business, marketing or a related field
• Fully proficient in Google Analytics, advanced Excel and MS Office
• Google Analytics certification and experience
• Adwords and DBM certifications
• Media planning programs
• Media tools – Effective Measure, Similarweb, eMarketer etc.
• Google platform experience including Adwords
• Facebook, Twitter, LinkedIn Ad Manager experience
• Understanding of 3rd party ad serving & tracking tools
• Understanding of PPC implementation
• Mailchimp experience
• Performance Analysis
• Excellent communication skills
• Drive

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Meet your new digital media specialist".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

Without our website, we don't exist as a company. That'd be like Uber without cars. Oh, Uber themselves don't actually own any cars? Never mind then.

We're pretty reliant on the site, is the point we're making.

about you

You're a developer with a passion to get stuck in and an eagerness to learn quickly. You live to code, and Mr. Robot is your all-time favourite series.

Even if it isn't, say that it is. You'll earn brownie points.

what you'll love

Working with some top quality individuals.

Staff discounts on top of ludicrously affordable products.

salary

Market related, based on experience.

responsibilities include:

• Assisting and contributing to the development team
• Initial focus will be on maintaining the current system, but this is likely to shift to new system development in the future
• Working on current projects alongside senior developers

requirements / skillz:

• PHP experience
• MySQL experience
• Willingness to learn and a positive attitude
• Tertiary education is a plus, especially where there is no work experience

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief cover letter and your resume at iwanttowork@onedayonly.co.za and use subject line "Things are developing well". If you impress us, await our call!

about us

We’re looking for an ace employee to help keep track of our awesome products, keep our warehouses running smoothly and our customers happy.

about you

You have a passion for building and improving upon systems. You like being hands on and enjoy being the glue that holds various things together.

You’re comfortable in a warehouse setting and thrive in a busy environment.

what you'll love

Working with some top quality individuals.

Staff discounts on top of ludicrously affordable products.

salary

Based on experience.

responsibilities include:

• Cultivating and managing relationships between warehouses and off-site departments
• Overseeing all aspects of stock intake
• Working well in a team – but having the ability to work alone too
• Phoning and/or emailing team members to ensure information is kept current
• Testing and evaluating products and understanding quality requirements
• Performing various administrative jobs

requirements / skillz:

• Fast and accurate administrative work
• Excellent communication skills
• Good understanding of planning and the logistics process relating to products
• Strong knowledge of Microsoft Excel
• Strong affiliation to systems, utilising them to increase productivity in line with the business strategy

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Did somebody order an assistant?". If you impress us, await our call!

job summary

• 1 of 2 assistants to HOD
• Room for growth and mentorship
• Carrying the business name in all duties fulfilled
• Weekly reports to show progress in the department
• Willing to get your hands dirty and work in a warehouse
• Permanent position

salary

Market related, based on experience.

responsibilities include:

• Data capturing of assigned incoming parcels from customers and suppliers
• Customer service in a solutions-based approach
• Communicating with our Cape Town warehouse to ensure efficiency and results
• Implementing systems that serve the department and continuing the development of current systems used
• Filing of relevant department's paperwork
• Willingness to work hard, learn and assist superiors in a proactive way

requirements/skillz:

• Administrative background (2 years minimum)
• Warehouse experience (1 year minimum)
• Working in an accurate and meticulous way
• Results and goal orientated
• Own transport
• Ability to work on any online system and using it to better the environment and results

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Your new admin assistant is here".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We currently find ourselves in an extended period of exceptional growth. In response to that, we’re looking for a seasoned Customer Service Manager to oversee and assist our customer service team and keep our customers smiling.

about you

You’re ready to jump right into the trenches.

You pride yourself on being able to get the most out of a person, you're organised beyond compare, and systems are your middle name.

You'll be called upon to mentor, train, and improve the existing Customer Service team through skills you've honed in the field.

Along the way you'll also be expected to meet operational goals, handle planning and forecasting, maybe do a little recruiting now and then, and basically resolve complex issues in creative, effective ways. You understand people and find the balance between enforcing the rules and being approachable.

what you'll love

In this job you’ll learn that keeping pace with explosive growth is exhausting but rewarding. Like raising a toddler.

salary

Market related, based on experience.

responsibilities include:

• Responsible for Customer Service personnel teams to ensure proper staffing and optimal utilisation of resources
• Lead and manage a team by training, developing, and coaching team members on a consistent basis
• Create, implement, and sustain policies and procedures
• Communicate job expectations to all employees: plan, monitor, appraise, and review performance
• Work with the HR and Management teams to streamline communication and procedures to assure highest customer service and efficiency
• Generate reports on productivity, successes and failures for Weekly Business Reviews
• Responsible for the management of administrative duties (inventory, team member schedules, etc.)
• Responsible for production execution at a level that achieves or exceeds performance expectations
• Perform other assignments as needed as directed by management

requirements/skillz:

• Direct management experience for a salaried employee population and its performance
• Experience on a customer service program such as Zendesk
• Experience with a contingent workforce during peak seasons
• Ability to handle changing priorities and use good judgment in stressful situations
• Demonstrated problem solving and analytical skills
• Process improvement and workflow analysis experience
• Excellent interpersonal, organizational, and decision making skills
• Social media experience

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "I'm here to assist".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We’re looking for an ace employee. To help buyers buy awesome things, keep our website stocked and our customers happy.

about you

Although you may appear as a pleasant person on the surface, the ugly truth is that you are a stickler for detail, you're more organised than a wedding planner, a hunter(ess) for amazing deals, and bulldog when it comes to negotiating.

You understand consumers and the buying process.

what you'll love

Your amazing colleagues.

Also, if you play your cards right, you may have large quantities of free "samples" sent your way.

salary

Based on experience.

responsibilities include:

• Assist with putting together amazing deals
• Maintaining and cultivating relationships with suppliers
• Ensure products are loaded onto the backend with accuracy and correct and relevant information
• Work together with a senior buyer to source new and exciting products, collate/take images
• Present deals and technical information in an easy to understand and exciting manner
• Compile accurate spreadsheets and gather all required product data for a sale timeously
• Manage supply chain
• Test and evaluate new products and understand quality requirements
• Perform various administrative jobs

requirements / skillz:

• Good understanding of planning and the logistics process relating to product
• Sound analytical, organising, interpersonal, communication and negotiation skills
• Strong affiliation to systems, utilising them to increase productivity in line with the business strategy
• Competency in all computer packages, i.e. Outlook, Excel (Advanced), PowerPoint, Internet
• Tertiary qualification

what's next?

Contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "I get buy!".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We are an online company with a customer base that outnumbers most small countries. It’s massive, like big, like the biggest you’ve ever seen. And they shop 365 days a year. They're quite important to us.

We’re in need of someone who can help us keep those customers happy.

about you

Turning an unhappy customer into a happy customer is something you can do in your sleep. You're skilled in the art of customer service and view challenges as opportunities.

You don't just love social media, you Like it.

what you'll love

Working in an established team for a rapidly growing company.

Our office comes with free internet and aircon, and colleagues readily available to listen to your Dad jokes..

salary

Based on experience.

responsibilities include:

• Handling Instant Messages (IM) via website and investigating queries
• Resolving queries end-to-end
• Liaising with customers directly via the OneDayOnly IM site as well as telephonically if necessary
• Full customer service functionality, including EFT payment confirmations, order confirmations, customer resolution and follow ups
• Handling escalated queries timeously
• Supplier liaison on returns, replacements and refunds
• Courier liaison on returns, replacements and refunds
• Complaint tickets resolutions and management to full extent of resolution
• Time management of queries

minimum requirements

• Minimum of 3 years customer service experience
• Minimum of 2 years customer service experience within eCommerce
• Excellent writing skills (NOT negotiable – testing will be done)
• Excellent use of grammar (NOT negotiable – testing will be done)
• Good organisational and analytical skills
• Ability to work shifts (Monday to Sunday, 07:00 to 21:00) on a rotational basis, including public holidays
• Hardworking, fast paced and all round performer

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Pick me for social media!".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We’re looking for an ace employee to help keep track of our awesome products, keep our warehouses running smoothly and our customers happy.

about you

You have a passion for building and improving upon systems. You like being hands on and enjoy being the glue that holds various things together.

You’re comfortable in a office setting and thrive in a busy environment.

what you'll love

Working with some top quality individuals.

Staff discounts on top of ludicrously affordable products.

salary

Based on experience.

responsibilities include:

• Managing relationships between procurement and off-site departments
• Placing orders and ensuring stock is delivered in a timely manner
• Working well in a team – but having the ability to work alone too
• Phoning and/or emailing team members to ensure information is kept current
• Testing and evaluating products and understanding quality requirements
• Performing various administrative jobs

requirements / skillz:

• Fast and accurate administrative work
• Excellent communication skills
• Good understanding of planning and the logistics process relating to products
• Strong knowledge of Microsoft Excel
• Strong affiliation to systems, utilising them to increase productivity in line with the business strategy

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief cover letter and your resume at iwanttowork@onedayonly.co.za and use subject line "I put the pro in procurement". If you impress us, await our call!

about us

We’re looking for an experienced UX/UI Designer to champion the customer experience and take ownership of our user interfaces. You will work closely with internal stakeholders and the project manager to define project objectives and opportunities, conduct UX research and present your solutions through diagrams and designs.

You will also work closely with the development team to explore solutions, identify challenges and craft a superior UI and interactions. Your focus will not just be on the eCommerce face of the business but on systems and apps building too.

about you

This is not a position where you will be just a cog in the machine. You will be involved in planning at a high level and execution in detail. If the idea of being part of a fast growing eCommerce business and working in a flat structure excites you, you’ll be able to make your mark here.

Be warned though, the position requires an entrepreneurial spirit and an ability to self manage in a (sometimes) challenging environment.

what you'll love

Working in a start-up environment for a fun and quirky brand. Our in-office bar, ping-pong and pool table. Colleagues that can occasionally be quite funny.

salary

Market related, based on experience.

responsibilities include:

• Champion the customer experience and take ownership of all UI requirements
• Design solutions that improve usability and increase conversion
• Create diagrams, user flows and wireframes
• Create prototypes to test ideas and get feedback
• Create pixel-perfect UI designs where needed
• Create and maintain our style guide and UI framework
• Work closely with front-end developers to plan highly usable UIs
• Set measurement targets and plan on how to measure success
• Assist the project manager in planning projects
• Get buy-in from stakeholders and assist in driving projects forward
• Conduct user research and user testing
• Conduct internal stakeholder interviews and UX audits

requirements / skillz:

• Minimum 2 years experience as a web or UI designer
• Minimum 2 years experience in UX or interaction design
• Adobe creative suite or Sketch expertise
• Understanding of front-end developer languages (HTML/CSS/JS)
• Experience and understanding of responsive and mobile design requirements
• Understanding of typography and fundamental design principles
• Ability to effectively communicate ideas and solutions to the team
• Ability to make data driven design decisions
• Passionate about digital products and strategies
• Ability to self manage and track your time
• Experience working for an eCommerce company would be beneficial
• Experience with Google Analytics and conversion tracking software is a plus
• Project management experience is a plus

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "Say hello to your new UX designer".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We're an online sales company with a number of happy employees working away on their happy computers. If something happens to their computer, they get sad and that makes us sad.

You're here to keep everyone's computer smiling.

about you

Hardware and software is your bread and butter. You know the differences between DDR3, SATA, CPU and C3PO. Your friends call you Hackerman because of your unparalleled IT and desktop support skills.

what you'll love

Working with colleagues that won't judge you if you spike your Red Bull with Red Bull. We have a pool table, in-office hoverboard and ping pong table so you'll be able to suck at/show off on a number of levels.

salary

Based on experience.

responsibilities include:

• Deliver first line technical support on all workstations within area of service
• Manage PC setup and deployment for new employees using standard hardware, images and software
• Responsible for upgrading and maintaining end-user software versions and equipment
• Co-ordinate, install, set up and complete departmental moves with regards to IT equipment
• Effective and efficient handling of assigned incidents. Maintenance of all hardware on workstations
• Antivirus, Malware, etc. installations and support
• Accounting software installations and user support (i.e. Quickbooks)
• Implement and support of backup software and hardware. Backup and recovery support
• Assist with creating and managing company employee accounts
• Asset management
• Network troubleshooting on computers as well as routers (N+ will be an advantage)

requirements / skillz:

• A broad knowledge of computer networking, server applications and operating systems
• A systematic approach in general IT fault finding
• Exceptional troubleshooting skills
• Excellent organisational and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Relevant qualification will be an advantage

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "Have you tried turning it off and on again?".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We're an online sales company with a number of happy employees working away on their happy computers. If something happens to their computer, they get sad and that makes us sad.

You're here to keep everyone's computer smiling.

about you

You have high school qualification, and your passion is in IT. You may be studying IT part time, but that's not a prerequisite. Either way, you want hardware and software to be your bread and butter. You are a people's person and you know how to figure things out when faced with various tasks.

Note that this is a 6 month internship with the option of a permanent placement thereafter.

what you'll love

Working with colleagues that won't judge you if you spike your Red Bull with Red Bull. We have a pool table, in-office hoverboard and ping pong table so you'll be able to suck at/show off on a number of levels.

salary

Based on experience.

responsibilities include:

• Information Technology Support interface for all business users
• Monitor, track and resolve routine problem tickets using JIRA ticketing system
• Install, configure, and maintain computer operating system and application software supporting end user provided equipment
• Co-ordinate, install, set up and complete departmental moves with regards to IT equipment
• Provide basic user support and problem resolution for computer peripherals, including desktops/laptops, mobile devices and tablets, printers, conferencing systems, wireless platforms and telephones
• Configure equipment for new hires and current employee upgrades

requirements / skillz:

• Excellent communication and interpersonal skills
• Ability to prioritise issues
• Ability to learn quickly and be resourceful
• Detail-oriented and organised
• Works well in a team environment
• Working knowledge of Mac and Windows operating environments and applications, including Microsoft office would be an advantage

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "Choose me for IT".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We’re looking for an ace employee to help keep track of our awesome products, keep our warehouses running smoothly and our customers happy.

about you

You have a passion for building and improving upon systems. You like being hands on and enjoy being the glue that holds various things together.

You’re comfortable in a warehouse setting and thrive in a busy environment.

what you'll love

Working with some top-quality individuals. Oh, and staff discounts on top of ludicrously affordable products.

salary

Based on experience.

responsibilities include:

• Recording of data concerning customer returns, RTS’s and parcels with incorrect/missing data
• Generating in-house handovers using internal systems to follow the outlined procedure
• Communication with Cape Town based customer service agents to reach applicable solutions
• Conducting quality checks to ascertain whether customer refunds are applicable
• Maintaining good working relationships with your manager and peers
• Perform various ad hoc duties as required by management
• Relevant research to be conducted to assist in resolution of issues that may arise

requirements / skillz:

• Fast and accurate administrative work
• Fast learner
• Working well in a team; but having the ability to work alone too
• Level-headed and able to work well under pressure
• Excellent communication skills
• Good understanding of planning and the logistics process relating to products
• Strong knowledge of Microsoft Excel
• Strong affiliation to systems, utilising them to increase productivity in line with the business strategy
• Warehouse experience would be advantageous

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "Your new office administrator is here".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We send our daily newsletter to our (rapidly growing) subscriber base. It’s massive, like big, like the biggest you’ve ever seen. 365 days a year. It’s quite important to us. We’re in need of someone who can help us optimise our email approach.

about you

We’re looking for an experienced, performance driven email specialist/agency, someone dreaming of OR, CTR, CTO’s and retention. Someone who can take email marketing to the next level.

You have to amaze us with a clever (here we go with the lingo) and S.M.A.R.T. email strategy. But most importantly, in the end, we want to, no, we NEED to see results. Show us the conversion!

what you'll love

You get to do what you're great at, for a company you'll come to adore.

Our office comes with free internet and aircon, a pool table and a (pretty) well-stocked bar, plus some available space in the fridge for your RedBull.

salary

Market related, based on experience.

responsibilities include:

• Email marketing audit of all channels
• Development of new e-mail strategy and tactics
• Translating strategy and tactics to a practical and executable plan
• Coordination and implementation of plan (email campaigns and related assets)
• Ensuring on time, optimal execution of all email campaigns
• Measuring performance, analysis and optimisation of all email campaigns and related assets
• Working closely with the execution team
• Growing subscriber base with quality leads
• Sharing key learnings with marketing and buying team
• Liaise with development team and other stakeholders

requirements / skillz:

• Minimum of 5 years experience in email marketing and CRM
• Experience working in an eCommerce company
• Extensive knowledge in email marketing and marketing automation
• Experience in building audiences and segmentation
• Advanced skills working with Mailchimp
• You’re analytical
• You love to test, test and test
• You know your way around Google Analytics

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Email marketing is alive and I’m kicking it".

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We are an online internet shop with our own website. We are easy to find: when you come onto the internet, take a left right after Google and type in OneDayOnly.co.za just before you hit Facebook or YouTube and get all distracted.

We have 7 followers on Google +.

We could really desperately use some reinforcements for our customer service team.

about you

You love helping people and know that an angry customer is just a golden opportunity. Hearing people say "Thanks! You're my hero for the day!" is what gets you out of bed in the morning.

Your typing skills are off the charts and typing errors are non-existent.

You're calm under pressure and able to think outside the box for a solution if necessary.

what you'll love

You get to do what you're great at, for a company you'll come to adore.

Our office comes with free internet and aircon, quality work colleagues, plus some available space in the fridge for your RedBull.

requirements / skillz:

• Matric
• knowledge of customer service principles and practices
• knowledge of relevant computer applications
• ability to type fast and accurately
• knowledge of administrative procedures
• numeric, oral and written language applications
• Minimum 1 Year eCommerce retail experience
• Minimum 2 Years Customer Services experience in Retail

salary

Market related, based on experience.

responsibilities include:

• deal directly with customers either by telephone, correspondence or electronically
• respond promptly to customer inquiries (As set out in individual KPI)
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service inquiries
• direct requests and unresolved issues to the designated resource
• record details of inquiries, comments and complaints, where necessary
• record details of actions taken, where necessary
• follow up on customer tickets logged against your name
• Maintain applied KPI levels

Key Competencies

• interpersonal skills
• Efficient and accurate typing skills (minimum 45 wpm – This will be tested)
• communication skills - verbal and written needs to be exceptional
• listening & observation skills
• problem analysis and problem-solving, with high tolerance to stress
• attention to detail and accuracy
• data collection and ordering
• customer service orientation at the highest level
• adaptability, highly initiative, customer focused, driven, outgoing, team orientated
• Ability to work overtime as is required by the business to ensure we reach monthly targets, SLA’s and KPI standards. If your application is accepted, this is a key requirement which will be part of your employment contract, so please be sure you are able to work overtime when required to do so (within reason i.e. 24 hours’ notice)

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "At your service!" and, if you impress us, await our call!

about us

We are an online internet shop with our own website. We are easy to find: when you come onto the internet, take a left right after Google and type in OneDayOnly.co.za just before you hit Facebook or YouTube and get all distracted.

We have 7 followers on Google +.

We could really desperately use some reinforcements for our customer service team.

about you

You love helping people and know that an angry customer is just a golden opportunity. Hearing people say "Thanks! You're my hero for the day!" is what gets you out of bed in the morning.

Your typing skills are off the charts and typing errors are non-existent.

You're calm under pressure and able to think outside the box for a solution if necessary.

what you'll love

You get to do what you're great at, for a company you'll come to adore.

Our office comes with free internet and aircon, quality work colleagues, plus some available space in the fridge for your RedBull.

requirements / skillz:

• Matric
• knowledge of customer service principles and practices
• knowledge of relevant computer applications
• ability to type fast and accurately
• knowledge of administrative procedures
• numeric, oral and written language applications
• minimum 1 Year eCommerce retail experience
• minimum 2 Years Customer Services experience in Retail

salary

Market related, based on experience.

responsibilities include:

• deal directly with customers either by telephone, correspondence or electronically
• respond promptly to customer inquiries (as set out in individual KPI)
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service inquiries
• direct requests and unresolved issues to the designated resource
• record details of inquiries, comments and complaints, where necessary
• record details of actions taken, where necessary
• follow up on customer tickets logged against your name
• maintain applied KPI levels

key competencies:

• interpersonal skills
• efficient and accurate typing skills (minimum 45 wpm)
• communication skills - verbal and written needs to be exceptional
• listening and observation skills
• problem analysis and problem-solving, with high tolerance to stress
• attention to detail and accuracy
• data collection and ordering
• customer service orientation at the highest level
• adaptability, highly initiative, customer focused, driven, outgoing, team orientated
• ability to work overtime as is required by the business to ensure we reach monthly targets, SLAs and KPI standards. If your application is accepted, this is a key requirement which will be part of your employment contract, so please be sure you are able to work overtime when required to do so (within reason i.e. 24 hour's notice)

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "If you want a specialist, I'm it." and, if you impress us, await our call!

about us

The Product Manager will be responsible for communicating our vision to our in-house development team.

He/she will work with various cross-functional teams and ensure that the business, quality and functional goals are met which each product release.

The Product Manager is the key decision maker on priorities and works to ensure that stakeholders are aligned at each stage of development lifecycle.

about you

You’re ready to jump right into the trenches.

You pride yourself on being able to get the most out of a person, you're organised beyond compare, and systems are your middle name.

what you'll love

This is what product managers are born to do. You'll be joining a company bursting with energy: anything is possible, as long as it makes us better in the eyes of our beloved customers.

Also, you will learn that keeping pace with explosive growth is exhausting but rewarding. Like raising a toddler.

salary

Market related, based on experience.

responsibilities include:

Our new product manager will:

• Prioritize new features and enhancements to existing features
• Build consensus and coordinate product schedules
• Work with a team of engineers and designers to ship high-quality experiences
• Build use cases and user stories around a product and communicate them effectively
• Integrate user research, market analysis into product requirements to ensure products satisfy user needs
• Facilitate communication throughout the development process by partnering with a variety of internal teams
• Be a problem solver
• Be genuinely excited about solving customer problems

requirements / skillz:

A successful Product Manager in this role should have:

• Product management / product ownership experience
• Good written and oral communication skills
• Good organizational and analytical skills
• Experience collaborating with designers, engineers, and other stakeholders from multiple disciplines
• BA/BS in Computer Science or a related technical field or equivalent practical experience a plus
• Experience working in an eCommerce company would be a plus

what's next?

Contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Your new Product Manager is here."

We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.

about us

We are an online internet shop with our own website. We are easy to find: when you come onto the internet, take a left right after Google and type in OneDayOnly.co.za just before you hit Facebook or YouTube and get all distracted.

about you

You love all things design and, although you won't admit it, you died a little inside when you heard that Microsoft had killed off Paint after 33 glorious years.

You work well in a team and you're friendly and outgoing.

what you'll love

Making sure our page looks sharp and campaigns are on point.

Working with some very skilled individuals.

Staff discounts on top of ludicrously affordable products.

salary

Market related.

responsibilities include:

• Sourcing, editing and retouching of lifestyle and product images
• Image deep-etching and compilation
• Design effective static and animated material to promote deals and campaigns
• Creative thinking to produce new ideas and concepts
• Help and inspire the junior designers to hone their skills

requirements / skillz:

• Relevant design diploma/degree
• Good foundation in design principles
• Advanced Photoshop skills
• Excellent deep etching and retouching skills
• Strong eye for typography, colour and hierarchy – as well as attention to detail
• Work in a collaborative team environment as well as independently
• Self-motivated and very well-organized with effective time-management skills to work to a schedule and meet tight deadlines
• Team player with the ability to influence the junior designers
• Strong work ethic and accountability
• Friendly and outgoing

what's next?

First, 1) see our tips & tricks, and only then 2) contact us with a brief cover letter and your resume at iwanttowork@onedayonly.co.za and use subject line "DTPleased to meet you". If you impress us, await our call!