careers at OneDayOnly
OneDayOnly hold the esteemed title of being South Africa's original daily deals website. Our deals offer excellent discounts, limited supply and are on sale for one day only (hence our uber-creative name). We partner with top brands and key suppliers to able to offer their products to hundreds of thousands of potential customers through our daily mailer, the website itself and social media marketing. Provided the quality and price is right, we'll sell anything - and that's exactly what makes us so appealing to both buyer and seller. Couple this with the urgency of the deal and it creates a winning formula for a high number of sales in a very short space of time.
But, believe it or not, this website doesn't run itself: we employ a varied assortment of human beings to sell things, buy things, process things, and repair things.
Take a look at the open positions below. If you think you can put up with us enough to get one of these done, email your resume (as a plain text, Word, or PDF attachment) to the address you'll find at the end of the position advertised.
Before you apply, please have a look at this handy "How To Apply For A Job" guide we put together. Your next job may depend on it.
We'll get back to you if we're interested. In maybe hiring you, we mean. Not anything intimate. You seem nice, but we're kinda seeing somebody right now.
Recruitment companies: thank you for sending us a thousand emails. We'll call if we need anything. You can stop emailing us now thank you.
administrative assistant (alberton, johannesburg)
about us
We’re looking for an ace employee to help keep track of our awesome products, keep our warehouses running smoothly and our customers happy.
about you
You have a passion for building and improving upon systems. You like being hands on and enjoy being the glue that holds various things together.
You’re comfortable in a warehouse setting and thrive in a busy environment.
what you'll love
Working with some top quality individuals.
Staff discounts on top of ludicrously affordable products.
salary
Based on experience.
responsibilities include:
- Cultivating and managing relationships between warehouses and off-site departments
- Overseeing all aspects of stock intake
- Working well in a team – but having the ability to work alone too
- Phoning and/or emailing team members to ensure information is kept current
- Testing and evaluating products and understanding quality requirements
- Performing various administrative jobs
requirements / skillz:
- Fast and accurate administrative work
- Excellent communication skills
- Good understanding of planning and the logistics process relating to products
- Strong knowledge of Microsoft Excel
- Strong affiliation to systems, utilising them to increase productivity in line with the business strategy
what's next?
Contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use subject line "Did somebody order an assistant?". If you impress us, await our call!
UX/UI designer – mid/senior level (woodstock, cape town)
about us
We’re looking for an experienced UX/UI Designer to champion the customer experience and take ownership of our user interfaces. You will work closely with internal stakeholders and the project manager to define project objectives and opportunities, conduct UX research and present your solutions through diagrams and designs.
You will also work closely with the development team to explore solutions, identify challenges and craft a superior UI and interactions. Your focus will not just be on the eCommerce face of the business but on systems and apps building too.
about you
This is not a position where you will be just a cog in the machine. You will be involved in planning at a high level and execution in detail. If the idea of being part of a fast growing eCommerce business and working in a flat structure excites you, you’ll be able to make your mark here.
Be warned though, the position requires an entrepreneurial spirit and an ability to self manage in a (sometimes) challenging environment.
what you'll love
Working in a start-up environment for a fun and quirky brand. Our in-office bar, ping-pong and pool table. Colleagues that can occasionally be quite funny.
salary
Market related, based on experience.
responsibilities include:
- Champion the customer experience and take ownership of all UI requirements
- Design solutions that improve usability and increase conversion
- Create diagrams, user flows and wireframes
- Create prototypes to test ideas and get feedback
- Create pixel-perfect UI designs where needed
- Create and maintain our style guide and UI framework
- Work closely with front-end developers to plan highly usable UIs
- Set measurement targets and plan on how to measure success
- Assist the project manager in planning projects
- Get buy-in from stakeholders and assist in driving projects forward
- Conduct user research and user testing
- Conduct internal stakeholder interviews and UX audits
requirements / skillz:
- Minimum 2 years experience as a web or UI designer
- Minimum 2 years experience in UX or interaction design
- Adobe creative suite or Sketch expertise
- Understanding of front-end developer languages (HTML/CSS/JS)
- Experience and understanding of responsive and mobile design requirements
- Understanding of typography and fundamental design principles
- Ability to effectively communicate ideas and solutions to the team
- Ability to make data driven design decisions
- Passionate about digital products and strategies
- Ability to self manage and track your time
- Experience working for an eCommerce company would be beneficial
- Experience with Google Analytics and conversion tracking software is a plus
- Project management experience is a plus
what's next?
Contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "Say hello to your new UX designer".
We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.
customer service agent (airport industria, cape town)
about us
We are an online internet shop with our own website. We are easy to find: when you come onto the internet, take a left right after Google and type in OneDayOnly.co.za just before you hit Facebook or YouTube and get all distracted.
We have 7 followers on Google +.
We could really desperately use some reinforcements for our customer service team.
about you
You love helping people and know that an angry customer is just a golden opportunity. Hearing people say "Thanks! You're my hero for the day!" is what gets you out of bed in the morning.
Your typing skills are off the charts and typing errors are non-existent.
You're calm under pressure and able to think outside the box for a solution if necessary.
what you'll love
You get to do what you're great at, for a company you'll come to adore.
Our office comes with free internet and aircon, quality work colleagues, plus some available space in the fridge for your RedBull.
requirements / skillz:
- Matric
- knowledge of customer service principles and practices
- knowledge of relevant computer applications
- ability to type fast and accurately
- knowledge of administrative procedures
- numeric, oral and written language applications
- Minimum 1 Year eCommerce retail experience
- Minimum 2 Years Customer Services experience in Retail
salary
Market related, based on experience.
responsibilities include:
- deal directly with customers either by telephone, correspondence or electronically
- respond promptly to customer inquiries (As set out in individual KPI)
- handle and resolve customer complaints
- obtain and evaluate all relevant information to handle product and service inquiries
- direct requests and unresolved issues to the designated resource
- record details of inquiries, comments and complaints, where necessary
- record details of actions taken, where necessary
- follow up on customer tickets logged against your name
- Maintain applied KPI levels
Key Competencies
- interpersonal skills
- Efficient and accurate typing skills (minimum 45 wpm – This will be tested)
- communication skills - verbal and written needs to be exceptional
- listening & observation skills
- problem analysis and problem-solving, with high tolerance to stress
- attention to detail and accuracy
- data collection and ordering
- customer service orientation at the highest level
- adaptability, highly initiative, customer focused, driven, outgoing, team orientated
- Ability to work overtime as is required by the business to ensure we reach monthly targets, SLA’s and KPI standards. If your application is accepted, this is a key requirement which will be part of your employment contract, so please be sure you are able to work overtime when required to do so (within reason i.e. 24 hours’ notice)
what's next?
Send your introduction and CV to iwanttowork@onedayonly.co.za with subject line "At your service!" and, if you impress us, await our call!
buyer's assistant (woodstock, cape town)
about us
We’re looking for an ace employee. To help buyers buy awesome things, keep our website stocked and our customers happy.
about you
Although you may appear as a pleasant person on the surface, the ugly truth is that you are a stickler for detail, you're more organised than a wedding planner, a hunter(ess) for amazing deals, and bulldog when it comes to negotiating.
You understand consumers and the buying process.
what you'll love
Your amazing colleagues.
Also, if you play your cards right, you may have large quantities of free "samples" sent your way.
salary
Based on experience.
responsibilities include:
- Assist with putting together amazing deals
- Maintaining and cultivating relationships with suppliers
- Ensure products are loaded onto the backend with accuracy and correct and relevant information
- Work together with a senior buyer to source new and exciting products, collate/take images
- Present deals and technical information in an easy to understand and exciting manner
- Compile accurate spreadsheets and gather all required product data for a sale timeously
- Manage supply chain
- Test and evaluate new products and understand quality requirements
- Perform various administrative jobs
requirements / skillz:
- Good understanding of planning and the logistics process relating to product
- Sound analytical, organising, interpersonal, communication and negotiation skills
- Strong affiliation to systems, utilising them to increase productivity in line with the business strategy
- Competency in all computer packages, i.e. Outlook, Excel (Advanced), PowerPoint, Internet
- Tertiary qualification
what's next?
Contact us with a brief introduction and your resume at iwanttowork@onedayonly.co.za and use the subject line "I get buy!".
We'll be in touch if your CV piqued our interest. Don't be surprised if we don't, though: we have pretty high standards.
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Frequently asked questions
Did you get my payment?
Quite possibly. If you paid via EFT, please allow us a little time to process. If your bank sent us proof of payment, you should receive a confirmation email in the next hour or so.
Where is my order?
That's easy to find out: go to your account to find out. But keep in mind the next question:
Why do you take 5 - 10 working days to ship?!?
The short version? It's because we don't hold stock. Our partners deliver exactly what we need, after a deal has run. That way we keep our costs down, prices low and everybody (including you) happy.
What are your bank details?
Standard Bank
OneDayOnly Offers (Pty) Ltd, cheque account 270656502, branch code 051001
FNB
OneDayOnly Offers (Pty) Ltd, cheque account 62299139066, branch code 250655
Why has my credit card payment failed?
Whilst we'd love to help, you'll probably need to contact your bank on one of the following numbers for further assistance.
Absa - 0860 008 600
Capitec - 0860 10 20 43
FNB - 087 575 9404
Investec - 0860 110 161
Nedbank - 0860 555 111
Standard Bank - 0860 123 000
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Never have to wait at home all day for your parcel or miss a delivery again: Pargo delivers your parcels to a store near you.
Having partnered with hundreds of stores in South Africa, there's (almost) always a Pick-up Point near you: often with opening hours of up to 15 hours per day - some (like fuel stations) are even open 24/7!
Why not give it a try today?
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Helloooh, it's 2017 - why should I still pay for delivery???
The short version:
Well, because we also have to pay for delivery. And that money needs to come from somewhere.
The long version:
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Why do you take so long to ship?!?
The short version:
We rarely hold stock. Our partners deliver exactly what we need, after a deal has run. That way we keep our costs down, prices low and everybody (including you) happy.